GRIPS CUSTOMERS & RESEARCH PARTNERS
Dell Technologies (NYSE: DELL) experienced a challenging performance in in-store channels during the first eight months of 2026, with overall revenue declining 4.7% and average prices dropping 16.4% since the start of the period, according to Grips Intelligence data. Newegg dominated the channel landscape with a commanding 73.7% revenue share, followed distantly by Amazon at 24.4%, while Best Buy accounted for just 1.7%. The average product price across tracked channels stood at $699.02, though prices showed significant downward pressure with a 12.3% decline in the most recent measured month. Product mix analysis reveals a stark divergence in pricing strategy between channels, with Newegg featuring premium-tier offerings exceeding $3,000 while Amazon's inventory emphasized mid-range products under $1,200.
OVER TIME
Over the last three months, revenue on tracked channels has declined by 5% from Jun to Aug.
OVER TIME
Over the last three months, average selling price on tracked channels has decreased by 18% from Jun to Aug.
REVENUE SHARE
Revenue distribution across product categories for Dell on Best Buy.
REVENUE SHARE
Revenue distribution across tracked channels for Dell.
BY REVIEW COUNT
Across 346K ratings on 3 channels, Dell averages 4.2★. Most reviews for the products are in the 4.0–4.2 range.
BRAND AVERAGE
4.2
/ 5
From 346K ratings
Products are bracketed by their average rating, so all of an individual product's reviews fall into one bracket. This isn't a per-star breakdown of individual reviews.
BY REVENUE
$1,125.59
Price
$3.71M
Revenue
$162.78
Price
$2.67M
Revenue
$434.64
Price
$2.52M
Revenue
$87.47
Price
$1.8M
Revenue
$875.05
Price
$1.4M
Revenue
$149.99
Price
Revenue
$329.99
Price
Revenue
$89.99
Price
Revenue
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